The AI-Powered Everything App for Independent Pharmacies

From AI-enabled patient engagement to industry-first EMR and clinical billing, PharmacyHub unites every tool you need to grow revenue, improve outcomes, and compete with the chains — without adding cost.

60%+
Cost reduction
30%
Fewer phone calls
1-Click
Medical Billing
The Problem

Stop overpaying for broken workflows.

Point solutions pile up logins, rework, and hidden fees — driving up costs while slowing down care. You've got enough challenges. Don't let a patchwork stack make it worse.

6+ vendors 6 logins Rework & retraining Billing leakage
Broken Stack Tax
Monthly
Website provider
$150–300
Online store
$100–200
Scheduling
$50–100
Messaging / IVR
$200–250
Marketing / Social
$200–400
Billing add-ons
$500–700
You're likely paying
$1,200 $1,950

*Illustrative pricing based on common market rates.

Independent pharmacies run smarter with PharmacyHub

Built-in AI connects your patient journey and pharmacy workflow in one place—secure, compliant, and fast.

Patient Discovery — Website & Store Convert traffic with pharmacy-ready pages, products, and service booking—no plugins.

Patient Discovery

Website & Store

Convert traffic with pharmacy-ready pages, products, and service booking—no plugins.

Unite your storefront
Intake & Scheduling — Digital Forms & Appointments Mobile-first intake and time-slot scheduling that routes data straight into encounters.

Intake & Scheduling

Digital Forms & Appointments

Mobile-first intake and time-slot scheduling that routes data straight into encounters.

Streamline check-in
Engagement — AI Chat • IVA • Messaging First-ring answers and natural-language replies across voice, SMS, and web — HIPAA-ready.

Engagement

AI Chat • IVA • Messaging

First-ring answers and natural-language replies across voice, SMS, and web — HIPAA-ready.

Meet patients where they are
Clinical Care — MEDS EMR + Billing SOAP templates, auto care plans, and clean claims in one flow.

Clinical Care

MEDS EMR + Billing

Document with SOAP templates, auto-generate care plans, and submit clean claims in one flow.

Standardize encounters
Adherence & Growth — Med Sync & Outreach Enroll patients, send timely nudges, and drive vaccines & pickups with automated campaigns.

Adherence & Growth

Med Sync & Outreach

Enroll patients, send timely nudges, and drive vaccines & pickups with automated campaigns.

Build your growth loop
Reimbursements — Claims Reconciliation Track status, reduce denials, and reconcile payments—close the loop on revenue. $

Reimbursements

Claims Reconciliation

Track status, reduce denials, and reconcile payments—close the loop on revenue.

Accelerate cash flow

Fewer tools, fewer costs

Cut vendor bloat while keeping teams fast, compliant, and connected — all in one platform.

Unlock your savings
5x
operational efficiency
40%
more productive
60%
cost savings

One platform. One subscription. Fully integrated.

PharmacyHub replaces scattered tools with one unified operating system for pharmacies.

Get started for free
📝

Forms

HIPAA-ready digital intake that flows straight into encounters.

More
📅

Scheduler

Smart appointments with reminders, capacity, and staff routing.

More
🌐

Website Builder

Pharmacy-ready pages & store—fast, accessible, no plugins.

More
🔄

Med-Sync Engine

Enroll, group fills, and nudge patients to stay on track.

More
🤖

AI Voice (IVA)

First-ring answers with escalation and full call logs.

More
💬

AI Chat & Messaging

SMS & web chat with secure ID checks and human handoff.

More
📋

Encounters (SOAP)

Standardized clinical notes with vitals and attachments.

More
🧾

Care Plans (eCare)

Auto-generate CPESN-ready plans and export to eCare.

More
💳

Medical Billing

Clean 837P claims with edits, status, and reconciliation.

More
🔌

Open API

Secure integrations and custom workflows with APIs.

More

Comparison

PharmacyHub vs. the Patchwork Stack

Clear, connected workflows win. Here's why PharmacyHub outperforms cobbled-together toolchains.

Patchwork Stack

Multiple Vendors

PharmacyHub

Winner

Unified login & permissions
× 6+ logins, brittle roles
One team, one workspace
HIPAA BAA & audit logs
× Inconsistent coverage
Enterprise controls built-in
eCare export (CPESN)
× Manual, error-prone
Care plans standardized
Encounters → Care Plans → Claims
× Disjointed; retyping data
Single flow from SOAP to 837P
Interactive Voice Agent
× On-hold trees, missed calls
Answers on the first ring, 24/7
Proactive outreach & med sync
× One-off blasts, no loop
Automations that drive ROI
Clean claims & reconciliation
× Denials, spreadsheet chase
Fewer denials, faster payment
One bill / predictable cost
× 6+ invoices, creeping fees
Lower TCO, higher margin

*Compared with typical multi-vendor stacks used by independent pharmacies.

Text

AI Text Agent

SMS & web chat with secure ID checks and human handoff. Self-serve refills & status → loyalty.

💬

Two-Way SMS Messaging

Patients text their questions, AI responds instantly with verified information.

🌐

Website Chat Widget

Embedded chat on your site for 24/7 instant patient support.

🔒

Secure Verification

HIPAA-compliant identity checks before sharing any information.

95%
Resolved without staff
<30s
Response time
🤖
PharmacyHub AI
Online • Ready to help

Can I refill my blood pressure medication?

2:15 PM

Yes! I found your prescription for Lisinopril. To verify your identity, can you confirm your date of birth?

2:15 PM

03/22/1965

2:16 PM

✓ Verified! I've submitted your refill request. It will be ready tomorrow at 3 PM. You'll receive a text confirmation.

2:16 PM

Thank you! 😊

2:17 PM
AI Voice

AI Voice Agent

First-ring answers with escalation and full call logs.

24/7 Automated Answering

Never miss a call. AI answers instantly, any time of day.

Smart Call Routing

Routes urgent matters to staff with full context and call history.

Complete Transcription

Every call logged and searchable for compliance and quality.

📊

Impact Metrics

30%
Fewer phone calls
4hrs
Staff time saved daily
Incoming Call
Patient: John Smith
Request: Prescription refill
✓ Handled by AI

Clinical Services & Billing

Documentation That Used to Take Hours Now Takes Seconds

MEDS automates the entire clinical workflow—from patient identification to claim submission. Your pharmacists spend time with patients, not paperwork. Get reimbursed for services you're already providing.

🎯
STEP 1 • AUTO

Patient Surfacing

AI scans your patient database and flags eligible candidates for MTM, CCM, immunizations, and other billable services.

Scanning database... 3,847 patients
Patient #2847 • MTM Eligible $150
Patient #1923 • CCM Eligible $180
Patient #4156 • Immunization $35
⚡ Instant Manual: 2-3 hrs/week
📝
STEP 2 • AI-ASSISTED

Clinical Documentation

One-click SOAP notes with structured templates. AI pre-fills data and generates CPESN-ready care plans instantly.

Generating SOAP note... ● AI Working
✓ SOAP Note Generated

S: Patient reports medication adherence issues...

O: BP 145/92, HR 78, Current meds reviewed...

A: Uncontrolled hypertension, polypharmacy...

P: MTM intervention recommended...

⚡ 2-3 minutes Manual: 15-20 min/patient
💳
STEP 3 • AUTOMATED

Claims Submission

MEDS automatically generates clean CMS-1500 claims with proper CPT codes and submits to clearinghouse instantly.

Verifying eligibility... Checking
Insurance: Verified ✓ Active
Claim #CMS-8472-MTM Submitted ✓
CPT 99605 • Amount: $150.00
⚡ Automatic Manual: 10-15 min/claim
💰
STEP 4 • PAYMENT

Track & Get Paid

Real-time claim tracking, automated denial handling, and average reimbursement in 14-21 days.

Claim Received
Day 1
Under Review
Day 3-7
💵
Payment Issued
Day 14-21 • $150.00
💰 Paid in 14-21 days 97% clean claim rate

From 3+ Hours to 5 Minutes Per Patient

That's 95% less time on admin work. Your pharmacists focus on patient care while MEDS handles documentation and billing in the background.

4hrs
Saved Daily Per Pharmacist
20+ hours per week recovered
$150
Average Per Clinical Service
MTM, CCM, immunizations, testing
97%
Clean Claim Rate
Fewer denials, faster payment

Billable Clinical Services Supported

MTM CCM RPM DSMT Immunizations Point-of-Care Testing CMR

Get reimbursed for services you're already providing

Results, from real pharmacies

Trusted by Pharmacies Across the U.S.

“Med Sync + reminders cut chaos in half. Staff finally has time for clinical services.”

Owner in North Carolina

Owner • NC

Verified independent pharmacy

“Our AI agent answered 42 calls after hours in week one. Those used to be missed.”

Owner in Texas

Owner • TX

Verified independent pharmacy

“Care plans used to take 30 minutes. Now it’s one click — we finally bill for the care we provide.”

Owner in Tennessee

Owner • TN

Verified independent pharmacy

From our blog

Fresh insights

Insights on clinical services, billing, and growth for independent pharmacies.

You will never believe these bizarre truth of travel.

Technology 4 min read
Read

You will never believe these bizarre truth of travel.

Technology 4 min read
Read

The Solution

One platform. One subscription. Fully integrated.

PharmacyHub replaces scattered tools with one unified operating system for pharmacies.

Forms Interface

Forms

HIPAA-ready digital intake that flows straight into encounters.

  • Customizable patient intake forms
  • Digital signatures and consent management
  • Automatic data sync to patient records

Scheduler

Smart appointments with reminders, capacity, and staff routing.

  • Intelligent appointment booking with availability management
  • Automated SMS and email reminders
  • Staff schedule coordination and routing
Scheduler Interface
Website Builder Interface

Website Builder

Pharmacy-ready pages & store—fast, accessible, no plugins.

  • Drag-and-drop website builder with pharmacy templates
  • Built-in e-commerce for OTC products
  • ADA-compliant and mobile-responsive design

Med-Sync Engine

Enroll, group fills, and nudge patients to stay on track.

  • Automatic medication synchronization for adherence
  • Patient enrollment and preference management
  • Refill reminders and compliance tracking
Med-Sync Interface
AI Voice Interface

AI Voice (IVA)

First-ring answers with escalation and full call logs.

  • 24/7 automated phone answering service
  • Smart call routing and escalation
  • Complete call transcription and logging

AI Chat & Messaging

SMS & web chat with secure ID checks and human handoff.

  • Two-way SMS messaging with patients
  • Website chat widget with AI assistance
  • Secure patient verification and seamless handoff to staff
AI Chat Interface
Encounters Interface

Encounters (SOAP)

Standardized clinical notes with vitals and attachments.

  • Industry-first EMR for pharmacies
  • Structured SOAP note templates
  • Vital signs tracking and document attachments

Care Plans (eCare)

Auto-generate CPESN-ready plans and export to eCare.

  • Automated care plan generation
  • CPESN-compliant templates
  • One-click export to eCare platform
Care Plans Interface
Medical Billing Interface

Medical Billing

Clean 837P claims with edits, status, and reconciliation.

  • 1-click medical billing submission
  • Real-time claim status tracking
  • Built-in edits and reconciliation tools

Open API

Secure integrations and custom workflows with APIs.

  • RESTful API for custom integrations
  • Secure authentication and data encryption
  • Comprehensive developer documentation
Open API Interface

Get Started

From AI-enabled patient engagement to industry-first EMR and clinical billing, PharmacyHub unites every tool you need to grow revenue, improve outcomes, and compete with the chains — without adding cost.

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